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Work From Home Jobs Many full-time jobs that offer pensions, health insurance and vacation benefits are performed remotely. These listings are accessible on job websites or through staffing agencies and at professional events. Examine each listing carefully. Find out if the position is salaried or on commission. Also, find out what equipment you'll need and the possibility of traveling. Customer Service Representatives at Work-at-Home Customer service representatives are responsible for interacting with customers via phone, email or live chat. They respond to inquiries, confirm orders, and provide assistance for products. They handle complaints and concerns in a timely fashion. They may have to make decisions in accordance with company policies and procedures. These roles are typically found in call centres however, some employees work from home. Remote customer service agents are employed by companies such as ADT Security and Pearson Education to assist customers with technical issues. These are typically entry-level positions that require no previous experience. Some jobs pay a base salary as low as $13 per hour. Some jobs in customer service at home require a high-school diploma or an equivalent qualification, and employers may provide training. Kelly Services is a workforce management solutions firm that offers direct-hire, contract and temporary staffing. They employ remote customer service agents for a wide range of industries, including insurance, accounting, administrative support, nonclinical healthcare and supply chain management. Online freelance marketplaces like Upwork and 5rr provide a variety of remote customer service jobs. You can also search for local and virtual job fairs and events to meet potential employers in your local area. These kinds of events can be an excellent way to network and get access to customer service jobs which are not advertised. To be a successful representative in customer service, you need to be comfortable in communicating with people from around the world. You must be able to explain complicated subjects in a way that can be understood by everyone. You must be able provide solutions that are efficient and affordable while preserving the integrity your brand. Other essential skills include the ability to stay focused, follow a schedule and take initiative with your daily tasks. You'll also need have reliable internet and a quiet work space to work from. It is also a good idea to tidy up your workspace and organize your supplies every day. Insurance Customer Service Representatives Insurance companies rely on a wide range of customer service professionals. They are the first point of contact for customers and their job is promoting the benefits that distinguish a business from its rivals. Some companies, for example claim that they will always be available, while others claim that all policy questions can be resolved immediately. These professionals are usually well-versed in the policies they promote and how their business operates. The skills that an insurance customer service representative needs include active listening, understanding communication, and the ability to process information quickly and accurately. Some of these workers may be dealing with unhappy customers who are upset or frustrated and it is essential that the representatives can empathize with these people. They must also be able explain the insurance terms to their customers in a concise and clear manner. Some of these professionals be employed in call centres, but others may communicate with customers via email, live chat or other methods. Some of these professionals specialize in a specific type of interaction, while others manage live chat as well as emails and calls at the same time. Customers can contact them with questions regarding coverage, billing, or claims according to the type and size of their insurance policy. In addition to dealing with customer requests, some of these workers must also be able to respond to frequently asked questions and provide specific guidelines for handling complaints. They might be required to make modifications to a customer's account such as changing the address or cancelling the policy. To be able to respond to queries and complaints, the representatives need to access customer information stored in the database of the company. While the requirements to become an insurance customer service representative differ in each position, the majority of jobs require a high school diploma. Some employers prefer applicants with a bachelor's degree, however, entry-level employees can be trained on the job. The work can be stressful since they are accountable to respond to customer complaints and resolving their issues. Data Entry Specialists As a business grows it becomes more difficult to keep the information generated. A remote data entry specialist can be extremely helpful. These experts take the data taken from surveys, online forms and sales transactions, and then organize it in databases for easy access by other team members. They also digitize documents and transcribing audio. Other duties may include verifying and updating the information stored in these databases. To be considered for this job one needs to possess basic computer skills and an excellent typing speed. Many employers will give a list of equipment or software necessary to perform this job. There are also freelance websites which offer this type of work to anyone with access to a computer and internet connection. These freelance sites often let you choose the projects you would like to work on and will pay you according to your speed and accuracy. There are other jobs that can be done at home for those who do not have the appropriate equipment, such as data entry specialists in call centers. These jobs require workers to talk to customers and gather their data over the phone. They also need to have excellent customer service skills. The work can be stressful and the hours long, but they can also be rewarding. The best way to locate an online data entry job is to look for it on the freelance sites which specialize in this type of work, like Upwork. Using these websites can assist you in avoiding scams and find a genuine job that is suited to your abilities and preferences. Searching for work from home opportunities using keywords like “data entry” or 'virtual assistant' is a great way to start. You can also look at websites that specialize in this area, such as Capital Typing or SigTrack that specialize in online transcription and data entry. These sites will both have sections on their websites that lists current positions. Administrative Assistants Administrative assistants (also known as secretaries or front desk staff) are a great choice for a career at home. They handle communications and assist executives. They are responsible for scheduling meetings, organizing emails, preparing company reports and entering data. They also manage contact lists, manage schedules and arrange travel arrangements. The ideal candidate is a skilled communicator who can handle multiple tasks at the same time and is organized, competent and efficient. Most admin assistants are employed in an office environment, although some jobs allow employees to telecommute. You may also be required to travel frequently. A degree in business administration, management or organizational studies could be useful. Experience on the job is essential in that it shows that you can handle a wide range of administrative tasks. You should also improve your computer skills, and be familiar with Microsoft Office. If you don't have a college degree or diploma, you can go to an institute for secretarial work or take classes in accounting or data entry as well as typing to prepare for an admin role. To be a great admin assistant, you must possess the right mix skills and traits to keep your coworkers and boss satisfied. You should be a multitasker who can work with little supervision and react quickly to changes in priorities. You'll also need to be able to provide excellent customer service as you'll be handling a lot of incoming phone calls. You must be polite and friendly, and use proper grammar. Administrative professionals are employed in nearly every sector. The majority of them work in schools, hospitals, and government agencies. In some instances you might even be able to find a position in the medical or legal field, but they are usually full-time positions in traditional offices. Many Americans are working into their 60s and agree that it is important to find a job that provides an ideal work-life balance as well as the possibility of upward mobility. It's time to explore your options and begin searching for jobs that give you to work at home.